Refund policy

 

Return & Refund Policy — We want you to be happy with your Second Season Botanicals order. That's why every order is covered by our 30-Day Money-Back Guarantee.

30-Day Money-Back Guarantee: Try it risk-free. If it's not right for you, return it within 30 days of delivery for a full refund of the product price — opened and used products are covered, not just unopened ones. Customers are responsible for return shipping costs. Original shipping charges, if any, are non-refundable.

Damaged or defective products: If your order arrives damaged or defective, please contact us within 14 days of delivery. We will replace the affected product at no additional cost to you, including shipping.

Refunds: Once an eligible return is received and inspected, we will issue the refund to the original payment method. Please allow additional time for your bank or credit card provider to process the refund.

Questions or return requests: Please contact us at hello@secondseasonbotanicals.com before sending a return so we can provide return instructions.